Support

How can we help?

Most questions about how trading works are answered in the FAQ on the main site. For anything else, reach out below.

Trouble creating an account or signing in to trade.

Issues with the mobile scanner or an AI grading result.

Questions about a package at the verification hub or in transit.

Upgrading, downgrading, or a question about a transaction fee.

Can't find what you're looking for? Send us a message and a real person on the Cache team will get back to you.

We typically respond within one business day.